Customer Care

Lush Lucky Tekstil Hediyelik Turizm Ithalat Ihracat Ltd. Sti is the party to make a contract for the membership of ("" Site "") over the Lush Lucky Tekstil Hediyelik Turizm Ithalat Ihracat Ltd. Sti ("" Our Company "").


Contact Information:

Address: 19 Mayıs Mah. Semsettin Günaltay Cad. Sahin Sk. Sahin Apt. No: 4A / 27 Kadıköy/Istanbul

Tel: 0 532 503 52 94



• For the establishment of this membership agreement, you need to enter the desired Member Information and the password you will determine, by giving the specified approvals /  permissions [Complete Membership] etc. Just press the button. We kindly request you to enter the name, e-mail address / mobile phone number and other required information correctly, completely and without errors; If you notice an error, correct it. After completing the membership process, you can correct any deficiencies / errors you notice in the My Account section you can access from the Member Login section or contact our Customer Services at


• When your membership process is completed, we will send this Membership Information-Contract (in form-text) to the e-mail address specified in the Membership Information. It is also available on our site as a form. A text such as the text of the contract "" special "" (information entered as a party) may not be retained in the systems of our Company.


• You can terminate your membership at any time with the verbal or written notification to our Company through the above mentioned communication channels, without showing any reason and without penalty; Likewise, our Company may terminate / suspend memberships for various reasons.


• The Privacy Policy and Terms of Use, the various current principles of which are stated below, apply to the confidentiality, protection, storage, processing-use and disposal of member-customer information and commercial matters in our Company and on our Site.


• The necessary precautions for the security of the information and transactions given by the members have been taken in the systems and internet infrastructure by our Company or the relevant institution according to the nature of the information and the transaction. In your use of our site, all credit card transactions and approvals are carried out online by the relevant Bank and similar Card Institutions, regardless of our Company (Information such as "credit card" is not seen and recorded by our Company).


• Information entered on our site for membership, product / service purchase and information update purposes, as well as sensitive confidential information about credit and debit cards cannot be viewed by other internet users.

• The information of our members can be disclosed to the relevant institutions within the framework of our responsibilities stipulated by legal regulations.


• Our members may stop their commercial electronic communications by contacting our Company through the relevant communication channels mentioned above (below-below) or by making the rejection specified in our messages or by using the system established / installed by the competent authorities, if any. For the channels specified by the Member according to his explicit statement on this matter, communications to his side are stopped within the legal maximum period (possible transactions and communications according to the law continue in any case).


• Our members can remove "" cookies "" and / or stop notifications from the operating system and / or internet browser settings of their computers and mobile devices at any time.


• The information you make on our site is also valid for the changing / new information of our members who have changed any of their information (including contact information) and their permission regarding electronic commercial communication. When our members who stop commercial electronic communication for any communication channel-address by changing their communication preferences like this, or who refuse our commercial electronic messages, they want to communicate on the membership page, also without the need for permission / approvals and regardless of previous rejection notices, here and In other words, they continue to receive our commercial electronic messages from the related channel until they approve their confirmation, but again change their communication preference from the membership page on our site or make a denial notification for any commercial communication.

By entering the information requested in the Membership Information to our Site, the Member approovs this Agreement; In addition to having previously seen and examined the information about personal data transactions and membership-customer service on our site, declares and accepts that she/he has read and understood all the information and conditions written in this Information-Contract, she/he will comply with all her/his obligations completely and on time, as well as bear the relevant rights and responsibilities on other sites accessed from our site, their privacy-security policies and terms of use are valid; information usage from websites, advertisements, banners, content or any other purpose, any notices and mobile applications received, ethical principles of the sites, privacy-security principles, personal data retention and destruction policies, service quality, terms of use and Our Company is not responsible for disputes, material and moral damages and losses that may occur due to other applications.


• All kinds of information and content related to our site and their arrangement, revision and partial / full use; According to the agreement of our company, except those belonging to other third parties; All intellectual-industrial and property rights belong to our Company.

• The members are responsible of their own actions for the information they receive from our Site or other sites / mobile applications / any notifications, links, information and promotions, advertisements, and all kinds of suggestions, actions and results made according to them.


• If the members are informed about the specified terms and / or the communications, informations, notifications, promotions and advertisements made to the parties, the said transaction is also subject to the consumer agreement with the seller / provider in accordance with the legal procedure. The consumer agreement is applied on its terms and between the parties. For your purchases from our site, the order pre-information form-distance sales contract conditions (da) you will see during each transaction will be valid.

Our company reserves the right to make any changes that may be deemed necessary in the products, services and opportunities to be offered to its members and above; these changes are effective from the moment they are announced by our Company on the site or by other appropriate methods; All campaigns are subject to their announced terms.


• You can consult our Company for additional information on all these issues.


• Our members can reach their requests and complaints through the following communication channels and report them to our Company:


Address: 19 Mayıs Mah. Semsettin Günaltay Cad. Sahin Sk. Sahin Apt. No: 4A / 27 Kadıköy/Istanbul

Tel: 0 532 503 52 94



• We are pleased to meet all kinds of applications with justified demands and complaints of our members. If it is not possible, you can apply to the Provincial and District Arbitration Committees and the Consumer Courts in your settlement within the legal monetary limits.



• As LushLucky; Various types of cookies are used on the Site in order to carry out statistical studies on the use of the site, to make targeted advertisements / promotions and to ensure an effective customer experience. These are session cookies, persistent cookies, mandatory cookies, functionality cookies, analytics cookies, commercial cookies and third party cookies.


• Cookies operate properly and develop the website visited, personalize and improve the user experience, visit the sites without logging on and / or send commercial-social notifications to the party (as the case may be, even if the internet browser is closed) and generally to site users-visitors are small pieces of data placed on computers and mobile devices to ensure that general or customized information, advertisements and promotions are presented and communicated both on the relevant site and on other sites (including social media-networks and online advertising networks). In addition, we share the traffic data we obtain through cookies with our third party business partners and digital marketing companies at home and abroad for digital marketing purposes. Cookies are kept in computer-devices for a purposeful period of time, provided that the legal maximum time, if any, is not exceeded.


• Visitors using our site are deemed to have accepted the above mentioned application, as well as the processing of relevant cookies here, in the personal data legislation and other parts of this information text, for purposes and scope-conditions envisaged for your various information (including transfer-sharing and use to third parties within this framework).


• Visitors can remove and / or stop the aforementioned notifications by editing cookies from the program and / or operating system and / or internet browser settings on their devices at any time (In this case, it should be known that our Site / related device / program may not work as desired and / or not be notified of the notification contents).


Payment Methods

- Iyzico